Uber expands ChatGPT Work from pilot to company-wide deployment

Uber announced a rollout of ChatGPT Work to more than 30,000 employees, expanding an initial 1,000-person pilot into its first company-wide agentic platform for knowledge work. [9] The platform connects to tools including Google Drive, Gmail, Google Calendar and Slack to support tasks such as research, meeting preparation, presentations and cross-application workflows. [9] Why it matters: This moves agents from a limited pilot into broad workplace availability, where they can work across connected business applications rather than only answer questions. The announcement establishes deployment scale and intended capabilities, but provides no measured productivity or quality results. [9] Key insights: The announced employee reach is more than 30 times the size of the initial pilot. [9] | OpenAI says GPT‑6.1 Sol will be the default capability within ChatGPT Work, alongside voice and image-generation options. [9] | The platform is designed to complete multi-step tasks across applications, making its intended role broader than a standalone conversational assistant. [9] Cheatsheet facts: What happened: Uber began making ChatGPT Work available across a workforce of more than 30,000 employees. [9] | Why: The platform is intended to handle complex, multi-step knowledge work and deliver finished outputs. [9] | The catch: Availability is expanding from a 1,000-person pilot, but the announcement supplies no measured adoption, productivity or accuracy outcomes. [9]